Travel Guide for International Patients
If you have decided to travel from your home country to our hospitals for high-quality medical care, preparations made in advance with thorough research can help make your experience a smoother and easier one.
After confirming your appointment with the doctor, contact the hospital for specifics on the duration of your medical procedure and recovery, the required reports and certificates to show your medical history and results of previous examinations, as well as any additional fees and deposits.
An official invitation from the medical centre would help support your visa application to enter Malaysia if necessary. Be sure to translate all your documents to English and get an interpreter if needed. Think through the logistics of your travelling period to arrange for transport and book accommodations accordingly before your trip.
Having a flexible schedule or buffering a few extra days for your trip back home is always ideal in case your estimated rehabilitation period after treatment takes longer than expected. Lastly, remember to arrange for a remote consultation with the doctor upon your return to your home country.
Preparing for Your Trip
| ✓ | Passport & Visa |
| ✓ | Passport-sized photographs |
| ✓ | Doctor Reference Letter/Medical Documents |
| ✓ | Proof of Employment |
| ✓ | Income Tax Return Photocopy |
| ✓ | Health Condition Form |
| ✓ | Consent for Isolation Form |
| ✓ | Relation Proof with Accompanying Applicant |
| ✓ | Emergency Contact Information |
Insurance Coverage
Insurance Group
- PT AA International Indonesia (Across Asia Assist)
- International SOS Sdn Bhd
- Global MediCALL Assistance (M) Sdn Bhd
- EMA Global Assistance Sdn. Bhd.
- Prestige International (S) Pte Ltd
- IA International Assistance Sdn Bhd
- Pacific Health Insurance Co., Ltd.
Third Party Administrators (TPA)
- AIA Shared services (AIASS) - Regional Health Passport
机场接送
您可以要求我们的免费班车服务(视供应情况而定)
请提前至少两个工作日预订,并提供以下信息:
- 患者和护理人员的姓名和护照
- 联系方式
- 航班信息
- 预约信息
或者,您可以从机场乘坐 GrabCar 或出租车前往马来西亚的 IHH 医院。

谷歌地图