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Airport Transfer

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Travel Guide for International Patients

If you have decided to travel from your home country to our hospitals for high-quality medical care, preparations made in advance with thorough research can help make your experience a smoother and easier one.

After confirming your appointment with the doctor, contact the hospital for specifics on the duration of your medical procedure and recovery, the required reports and certificates to show your medical history and results of previous examinations, as well as any additional fees and deposits.

An official invitation from the medical centre would help support your visa application to enter Malaysia if necessary. Be sure to translate all your documents to English and get an interpreter if needed. Think through the logistics of your travelling period to arrange for transport and book accommodations accordingly before your trip.

Having a flexible schedule or buffering a few extra days for your trip back home is always ideal in case your estimated rehabilitation period after treatment takes longer than expected. Lastly, remember to arrange for a remote consultation with the doctor upon your return to your home country.

Preparing for Your Trip Checklist

✓	Passport & Visa
✓	Doctor Reference Letter/Medical Documents
✓	Emergency Contact Information

Download Your Checklist

Insurance Coverage

Insurance Group

AIA Berhad
AIA Public Takaful
AIA Shared Services Sdn Bhd
AIG Group
Allianz General Insurance Company (Malaysia) Berhad
Allianz Life Insurance Malaysia Berhad
Allianz Worldwide Care Limited
Amgeneral Insurance Berhad
AmMetLife
Berjaya Sompo Insurance Berhad
Chubb Insurance
Etiqa Insurance Group
FWD Insurance Berhad
Generali Insurance Malaysia Berhad - Group Of IGB Berhad
Great Eastern General Insurance (Malaysia) Berhad
Great Eastern Life Assurance (Malaysia) Berhad
Great Eastern Takaful Berhad
Gibraltar BSN
Hong Leong Assurance
Liberty General Insurance Berhad
Lonpac Insurance
Manulife Insurance
MCIS Insurance Berhad
MPI Generali Insurance Berhad
MSIG Insurance
National Health Insurance Company - Daman
Prudential Assurance Malaysia Berhad
Prudential BSN Takaful Bhd
The Pacific Insurance Berhad
Tune Insurance
Tokio Marine Insurans (Malaysia) Berhad
William Russell Ltd
Zurich

Third Party Administrators (TPA)

Asia Assistance Network (M) Sdn Bhd
Asian Assistance (Thailand) Co Ltd
ASP Medical Clinic Sdn Bhd
AXA PPP Healthcare Limited
CEGA Group Services Limited
Cigna International Group
Compumed Services Sdn Bhd
EMA Global Assistance Sdn Bhd
Emergency Assistance Japan (S) Pte Ltd
Euro-Center (Thailand) Co. Ltd.
Europ Assistance
Eximius Medical Administration Solutions Sdn Bhd
Fullerton Healthcare Group Pte Limited
Generali Global Health Services
Global Medical Assistance (M) Sdn Bhd
Health Connect Sdn Bhd
Health4u Solutions Sdn Bhd
Healthmetrics Sdn Bhd
Henner International
IA International Assistance Sdn Bhd
IHM Sdn Bhd
Integrated Health Plans (Malaysia) Sdn Bhd
Inter Mutuelles Assistance G.I.E
International SOS (Malaysia) Sdn Bhd
Mediexpress (M) Sdn Bhd
Medilinkglobal (M) Sdn Bhd
Medkad Sdn Bhd
Micare Sdn Bhd
MSH Group
PMCARE Sdn Bhd
PRA Assist Medical Network Sdn Bhd
Prestige International (S) Pte Ltd
PT AA International Indonesia
PT Syntech Mitra Integrasi
PT. Global Assistance & Healthcare
Selcare Management Sdn Bhd
SOS International (Netherlands)
Tejani Emergency Assistance (Malaysia) Sdn Bhd
Travel Guard (United Kingdom)
Travel Guard (USA)
United Healthcare Global Solutions
Wellbe Malaysia Sdn Bhd (Kuala Lumpur Office)

Find a Flight to Visit Us

Planning your journey to one of our hospitals? Explore the best flight options and convenient schedules to make your trip as smooth and stress-free as possible.

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Airport Transfer

You may request for our complimentary shuttle service (subject to availability)
Please make a reservation at least two working days in advance by providing the following information: