Plan My Journey

Travel Guide for International Patients

At our hospitals, we strive to provide a seamless patient experience from start to finish. By preparing in advance, your medical journey in Malaysia can be smooth, comfortable, and stress-free.

Once your appointment is confirmed, our team will guide you on:
  • The expected duration of your procedure and recovery
  • Required medical reports, certificates, and past examination results
  • Applicable fees or deposits


We can also provide an official invitation letter to support your visa application if needed. To avoid delays, please have your documents translated into English and arrange for an interpreter if required.

Plan ahead for transport and accommodation, and consider adding extra days to your stay for flexibility in case recovery takes longer. Before you return home, we can help set up a remote follow-up consultation with your doctor to ensure continuous care.

Your health journey matters to us — let us make it seamless, safe, and reassuring every step of the way.

Preparing for Your Trip Checklist

Passport & Visa
Passport-sized photographs
Doctor Reference Letter/Medical Documents
Proof of Employment
Income Tax Return Photocopy
Health Condition Form
Consent for Isolation Form
Relation Proof with Accompanying Applicant
Emergency Contact Information
Download Your Checklist

Insurance Coverage

Insurance Group
  • PT AA International Indonesia (Across Asia Assist)
  • International SOS Sdn Bhd
  • Global MediCALL Assistance (M) Sdn Bhd
  • EMA Global Assistance Sdn. Bhd.
  • Prestige International (S) Pte Ltd
  • IA International Assistance Sdn Bhd
  • Pacific Health Insurance Co., Ltd.
Third Party Administrators (TPA)
  • AIA Shared services (AIASS) - Regional Health Passport

Airport Transfer

You may request for our complimentary shuttle service (subject to availability)
Please make a reservation at least two working days in advance by providing the following information:
  • Name and passport of patient and caregivers
  • Contact details
  • Flight details
  • Appointment details

Alternatively, you can take a GrabCar or taxi from the airport to Island Hospital.

Accommodations

Accommodation details...

Attractions

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